Caleb Wright
Senior Business Systems Analyst
caleb.wright@example.com+1 (415) 555-0148San Francisco, CAhttps://example.comlinkedin.com/in/calebwright
Profile
Business systems analyst connecting operational needs with practical technology solutions through discovery, process design, requirements, data analysis, and delivery support.
Experience
Senior Business Systems Analyst
Jan 2020 — PresentCivic Operations Group · San Francisco, CA
- Led discovery and requirements for finance, customer service, and workflow modernization.
- Mapped current and future processes and translated needs into testable user stories.
- Used SQL analysis to validate business rules, migration quality, and operational metrics.
- Coordinated UAT and reduced post-release requirement defects by 35%.
Software Engineer
Jun 2015 — Dec 2019Brightline Technology · Remote
- Delivered production software and automation for enterprise customers.
- Improved reliability through testing, monitoring, documentation, and cross-functional delivery.
- Mentored engineers and contributed to architecture and operational reviews.
Education
Bachelor of Science, Computer Science
Aug 2008 — May 2012State University
Coursework in software systems and distributed computing.
Skills
Requirements AnalysisProcess MappingSQLData AnalysisAPIsJiraConfluenceUATAgileStakeholder ManagementSystem IntegrationDocumentation
Projects
Operations Workflow Modernization
Jan 2023https://github.com/example/project
BPMN, SQL, Jira, REST APIs
Cross-functional redesign of case intake, approvals, integrations, reporting, and service-level tracking.
Certifications
Certification of Capability in Business Analysis
Aug 2023IIBA
https://example.com/certification